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IZCHIPublic Beta

Cancellation & Refund Policy

How to cancel your subscription, and our refund policy.

Beta document

IZCHI is in beta. This page describes how IZCHI works today and will be updated as the product and the business change; the date below shows the current version.

Last updated: October 6, 2026

1. Current status

IZCHI Pro checkout is not yet open to the public. The cancellation and refund rules below are in effect now and apply to every IZCHI Pro subscription.

2. Cancelling your subscription

Cancel online at any time: on your Account page, choose Cancel subscription, then confirm on Stripe’s page. Cancelling turns off automatic renewal. You keep Pro until the end of the period you already paid for, then your account moves to Free automatically. Your trackers and history stay.

3. Deleting your account

Deleting your IZCHI account is separate from cancelling a subscription. If you have an active Pro subscription, cancel it first; you can delete your account once it has ended. Deleting your account does not issue a refund for time already paid.

4. Refunds

Refunds are exceptional and made at our discretion — for example for a duplicate or accidental charge, or a billing error. A refund is not a way to cancel: cancelling (section 2) stops the next renewal and does not refund the period you have already paid for, and we do not refund unused time because you cancel early.

To ask for a refund, email billing@izchiapp.com from the address on your IZCHI account and tell us which charge it is about.

  • A full refund of the payment for your current billing period ends your Pro subscription immediately. You have been paid back for that period, so we cancel the subscription in Stripe and your account moves to Free right away, as it would at the end of a cancelled period. Your trackers and history stay.
  • A partial refund does not end your subscription or change your access.
  • A refund of a payment for an earlier billing period does not end the period you are in now, which was paid for separately.

Refunds go back to the original payment method through Stripe. When the money appears depends on your bank or card issuer. Nothing on this page limits any right to a refund you have under applicable law.

5. Free plan

The Free plan never involves a charge, so there’s nothing to cancel or refund. You can stop using IZCHI or delete your account at any time.

6. Contact

Questions about cancellation or refunds? Email billing@izchiapp.com, or reach us via our Contact page.